القصواء

البيع بعروض وخصومات

اطبخ مثل المحترفين، تسوق مثل الطهاة

Return Policies

 Return Policy

 

 1. *Overview*

 

We strive to ensure that our customers are fully satisfied with their purchases. If you are not satisfied with your purchase, we're here to help.

 

 2. *Return Period*

 

You have [number of days, e.g., 30] days from the date you received your item to initiate a return.

 

 3. *Eligibility for Returns*

 

To be eligible for a return, your item must be:

- Unused and in the same condition that you received it.

- In the original packaging.

- Accompanied by a receipt or proof of purchase.

 

 4. *Non-Returnable Items*

 

Several types of goods are exempt from being returned, including:

- Perishable goods such as food, flowers, newspapers, or magazines.

- Intimate or sanitary goods.

- Hazardous materials or flammable liquids and gases.

- Gift cards.

- Downloadable software products.

- Some health and personal care items.

 

5. *Return Process*

 

1. *Initiate a Return*: Contact our customer service at [contact information] to initiate the return process. Please provide your order number and the reason for your return.

2. *Return Authorization*: Once your return request is approved, you will receive a return authorization number (RMA) and instructions on how to return your item.

3. *Shipping*: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

 6. *Refunds*

 

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within [number of days, e.g., 10 business days].

 

 7. *Exchanges*

 

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at [contact information].

 

 8. *Restocking Fee*

 

A restocking fee of [percentage, e.g., 15%] may apply to certain returns.

 

### 9. *Contact Us*

 

If you have any questions about our return policy, please contact us:

- Email: info@qaswaa.net

- Phone: +201090103094

- Address: 8125 el mearag , zahraa maadi , Cairo

بحث